At ukdentech, Labtrac has been our most pivotal partner in transitioning from a traditional analog dental laboratory to a fully serviced digital dental laboratory which harnesses cutting edge technologies largely overlooked throughout the industry. As a newcomer to the dental laboratory space I knew that a lab management software solution would be vital in allowing us to scale effectively whilst maintaining / delivering a high level of service to our client base. At ukdentech we set ourselves a goal of achieving a cloud-based solution which drives down the need for manual processes, adding value to our ever-growing digital client base whilst allowing us to streamline and manage our every-day complex workflows.
Labtrac has been our most pivotal partner in transitioning from a traditional analog dental laboratory to a fully serviced digital dental laboratory
At ukdentech 70% of our current workload is received from an intra-oral scanner, as a result of this we had to completely re-think how work is received, manifested and processed. Labtrac Online is a catalog of all current and previous jobs which contains a host of information easily accessible by anyone throughout the lab, however, by far it’s best feature is the IOS connector dashboard. This tool scans each IOS provider’s portal and cumulates the data onto one screen, from this we are able to create a job in our workflow management system which is pre-packed with all electronic information received from the provider (e.g. STL files, comments, images etc). This has eliminated the need to manually copy files from the IOS provider’s portal and has saved us heaps of time!
Labtrac has been vital in us achieving the efficiencies and control available in today’s world of modern technology.
Once the jobs have been created by the IOS connecter we are able to schedule each job accordingly using Labtrac’s ‘Workbench’ tool. With each technician having an individual login they are able to view their scheduled workflow for the day. As a result of the IOS connector they have immediate access to all relevant files received from the dentist’s scanner as well as internal comments/files that have been uploaded at the lab.
The Dentist Portal adds real value to our clients who are able to track the state of their live jobs in production as well as view jobs which have already been completed. They are able to upload images and add comments which are immediately available on Workbench for our technicians to view. There is also a dentist chat feature which allows two-way communication between technician and dentist. This has been vital to us ensuring that our technicians have easy access to all relevant information and largely decreases the chances of miscommunication.
Overall, Labtrac has been vital in us achieving the efficiencies and control available in today’s world of modern technology. We would be lost at ukdentech without the solutions mentioned above and our ever-evolving relationship with the team at Labtrac means we are closer than ever in achieving our goal of being a 100% digital and fully automated dental laboratory.