Track the full lifecyle of your cases from quote all the way through to invoicing and even reworks. Giving you traceability every step of the way.
Learn moreLabtrac is designed to help you meet your DAMAS compliance and provide reports to complement your manual systems.
Learn moreAllow collaboration between you and your customers, cut down on the number of lab queries and offer a compelling service to make your lab stand out.
Learn moreCut down on your postage costs and simplify your invoicing runs to a few simple clicks with our email facilities.
Learn moreAvoid paying for a seperate accounts system by using our integrated tools to help you create Statements, Age Debt reports and record payments and credits.
Learn morePaperless Billing
Why pay for postage to send invoices and statements, instead email the practice and dentists to save you money and time.
Additionally our email service can also send case confirmations and patient statements.
We have a lab who have over 3,500 dentists who all have given their email addresses, these are based in 2,400 practices. This lab saves potentially *33p x 2,400 every month which is £792
*33p is the price of a 2nd class stamp on a Royal Mail Franking machine.In a recent survey of their practices another Labtrac Lab found an overwhelming 96% wanted to use email for billing information and case enquiries.
Dont be afraid to ask for an email address as over 90% of dental practices have email addresses, just ask FMC who are the publishing house behind the Dentistry magazine and dentistry.co.uk website.
*You can buy the email addresses from FMC and other similar companies if you dont wish to call your practices.
We can send emails on your behalf through our cloud service. All you need is a valid return email address.
Case Management
From a single one man laboratory through to a 5 person team or even a large 30+ technician site, we have a version that meets your needs and grows with your business so you never need to change system.
Track the full lifecyle of your cases from quote all the way through to invoicing and even reworks. Giving you traceability every step of the way.
Full accounting level invoicing features included in all versions. With export facility to any 3rd party system you or your Accountant may use.
Review all financial activity posted against a Dentist or Practice. Search any transaction that is stored in the system.
An easy way to keep all your customer information safe and configure pricing and delivery settings.
Track capacity at a team level, department level or individual level. Use this to balance your labs's workload each day.
Accounts
All versions of our software support the major corporate invoicing requirements such as MyDentist (IDH), Oasis and SDG to help you stay compliant.
We work directly with the corporate groups to keep the software and practice details up to date saving you time and money.
Our accounts system allows you to record your payments and credits so you can easily create statements and age debt reports to manage your cashflow
You can also mark accounts as on-hold to make sure payment is resolved prior to you shipping work.
We offer a full range of report packs for all our systems and also provide a custom report service.
If you include the cloud platform in your package then you also have access to a suite of analytics aimed to help you increase and retain your customer base.
DAMAS
Labtrac is designed to help you meet your DAMAS compliance and provide reports to complement your manual systems.
Stay compliant by recording any customer complaints or feedback. Monitor resolutions and activity to improve quality.
Keep track of your machine maintenance and servicing schedules with our easy to use diary. If you use the production module and plan capacity, then allocate technicians and resources to the maintenance records and the scheduler will reserve that time.
Improve quality and level of service by tracking customer interactions and feedback.
View all your diary events in one place and stay compliant.
Keep track of all technician qualification and achievements.
Cloud Backup
We keep 7 copies of your data, one for each day of the week, so if you need to restore your not stuck with just the one backup for complete piece of mind.
We also store your report pack and any custom reports as well as your logo so if the worst happened you can be back up and running straight away.
With Backup Pro you can store all of the Labtrac document folder in the cloud with 10GB of storage provided in the base package.
Scan and save your prescription tickets and link them to a Labtrac case to prevent you needing to keep paper copies. This also means its super-fast to retrieve a copy when you need it by simply searching for the job.
Keep your work safe with storage designed for 99.999999999% durability.
Our storage server is secured with 256-bit SSL to create a secure tunnel for all data transfers.
Cloud collaboration
Managing your business has never been simpler with our fully comprehensive set of online services. Share information in a secure environment with dentists and technicians or just simply access your lab data wherever you may be.
Hosted on the Labtrac cloud platform there is no need to purchase any additional hardware or infrastructure. Simple pay for what you need.
Allow collaboration between you and your customers, cut down on the number of lab queries, remove unnecessary postage costs and offer a compelling service to make your lab stand out.
Allow customers to view their orders, invoices and securely share messages and documents.
Manage your online business from anywhere. Invite users and customers to join your online service.
Give users and customers access to detailed charting and analytics.
